Commercial Security Guards
At Abacus we know that the most important attributes of commercial security guards are appearance and excellent customer service. It is for this reason that we handpick our commercial security guards and provide them with on and off site training in presentation skills, communication skills and customer service skills.
OUR COMMERCIAL SECURITY GUARDS
All Abacus commercial security guards are appropriately trained and licensed. They carry the relevant 1A/C licenses which enables them to work on commercial premises. They all also carry a current first aid certificate should these services be required by any of your employees, tenants or visitors on site.
We know that a guard on site at any commercial premises is the face of your premises / business, and are often on the front line, being the first person people meet when they enter, and the last they see when they leave. They are also generally the first person people complain to when they have a problem, so our guards are trained to remain level headed and deal with any problem no matter how big or small as and when it arises.
Our commercial security guards go above and beyond, and are happy to perform duties that would generally fall outside the realm of security. Whether it be distributing newspapers to tenants / residents, or dropping something in the mail on their way home after a shift, nothing is too much to ask.
We pride ourselves in the delivery of our services, and make it our point to be the best at what we do.
YOU GET A DEDICATED ACCOUNT MANAGER
At Abacus it’s all about personal service and every Abacus client, no matter how large or small, is assigned a dedicated account manager whose responsibility it is to understand your premises and your needs.
We value your individual needs and ensure we are well placed to meet those needs. Your dedicated account manager, supported by our customer service team, is fully accountable for your business and is your contact regardless of whether you have changing security requirements, need to book a review or query an invoice. This keeps everything streamlined and simple; saving you time and energy and ensuring your needs are met on time, every time.
STANDARD OPERATING PROCEDURES
At Abacus Security Services we appreciate that your business is unique. As a result it would be irresponsible of us to plug and play Standard Operating Procedures from one premise to another.
Prior to the commencement at your premises our team of specialists will develop SOP’s specifically designed for your individual needs, based on your requirements. These detailed SOP’s become the core of our security guards job description for your premises, ensuring your needs are met and hopefully exceeded.
To find out more about how Abacus can help with your commercial premises call 1300 743 123 to speak to our dedicated Commercial Premises Support Team.
